Gloves In A Bottle 100% satisfaction guaranteeWe are so certain that you will absolutely love the way Gloves IN A Bottle feels, goes on, and how it hydrates your skin that we 100% guarantee it.If for any reason you are not completely satisfied simply return the bottle to Gloves In A Bottle, Inc, 3720 Park Place Montrose CA 91020 within 60 days of purchase and we will promptly refund the purchase price (allow 3-5 business days for refund to process).If you do tell us why you are returning it, we will be very interested. Our goal is that you receive more than what you expected. This is not just a sales statement – it is our “Policy One”.You can always reach one of our friendly customer service staff at (800) 600-1881, toll-free from US and Canada. If you live outside the US or Canada, please call (818) 248-9980 or send a fax to (818) 248-8991.You can also write to us at [email protected]. You must include proof of purchase if not bought directly from www.glovesinabottle.com. Your proof of purchase will be used to verify the price you paid as the price varies from store to store.